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Murray Recruitment are recruiting an Operations Manager for our client based in Glasgow.
Role Overview:
This is an exciting opportunity for a dynamic and experienced leader to take charge of daily operations within a fast-paced service environment.
The Operations Manager will oversee both office and field-based teams, ensuring optimal performance, adherence to safety standards, and high levels of customer satisfaction. The successful candidate will drive operational excellence, lead process improvements, and foster a culture of continuous development and compliance.
Key Responsibilities:
* Oversee daily operations across office and field teams.
* Ensure internal and client-specific KPIs are consistently met.
* Manage workflows to maintain efficiency, quality, and safety.
* Lead and mentor the team to meet operational and strategic objectives.
* Conduct employee appraisals and performance reviews.
* Manage budgets, support financial goals, and identify cost-saving initiatives.
* Drive compliance with industry regulations and company policies.
* Maintain proactive and professional communication with clients.
* Attend regular client review meetings.
* Conduct field audits to ensure quality and health and safety compliance.
Skills & Experience:
* Proven leadership and management experience within the mechanical, electrical, building services or facilities management industry.
* Strong decision-making and team development abilities.
* Demonstrated success in KPI fulfilment and process improvement.
* Excellent communication and client management skills.
* A valid UK driving licence and willingness to travel as required.
Offering:
* Competitive salary and attendance bonus.
* 25 days annual leave plus 8 statutory holidays.
* Sick pay entitlement.
* Company pension scheme.
* Company vehicle provided.
* Free on-site parking.
* Employee discount scheme
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Looking for your next career move? Join a top company hiring Operations Manager job near me in Lanarkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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