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Operations Manager
Job Posted: 11 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Eastbourne, East Sussex
Expire in: a month
Job Description
My client is seeking an experienced and strategic Operations Executive to
join their expanding team.
This is an exciting opportunity to shape the vision of a fast-growing group of pubs, restaurants and new ventures in Eastbourne and beyond.
The Role
Develop and implement operational strategies to improve efficiency, productivity, and service quality across all sites
Oversee day-to-day operations, ensuring compliance with company policies and industry regulations
Lead, support, and develop site managers and their teams, promoting a culture of excellence, accountability, and continuous improvement
Analyse performance data to identify trends and make informed decisions that support business growth
Work collaboratively with General Managers and department heads to align site operations with overarching business goals
Partner with the Finance Manager to ensure budget adherence and achievement of profitability targets
Champion exceptional customer service by providing training and guidance to General Managers and their teams
Conduct regular operational reviews and audits to identify opportunities for enhancement and innovation
You will be instrumental in streamlining processes, optimising resources, and driving profitability across multiple sites.
A passion for hospitality, paired with strong leadership and organisational skills, is essential in this role.
Proven experience in operations management, within the hospitality industry
Strong leadership and team management skills, with the ability to inspire and motivate across multiple locations
Excellent analytical, strategic thinking, and problem-solving abilities
Clear and confident communicator with strong written and verbal communication skills
Highly organised, with the ability to manage multiple priorities under
pressure
Solid understanding of hospitality operations and best practices
Flexibility to travel between sites regularly as required
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy PersonnelBefore You Apply
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