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Operations Manager
Job Posted: a day ago
Salary: £ 30,000 - 37,000 / Annum
Job Type: Permanent
Location: Leeds, West Yorkshire
Expire in: a month
Job Description
We are recruiting for an Operations Manager for one of our leading clients based in Leeds who are an award-winning supply chain specialist. Award winning; they provide a full range of services including warehousing, order fulfilment and quality control.
As an operations Manager, you will be responsible for all client communication, nurturing relationships, customer contracts, leading a team and managing all KPIs and SLAs. If you have experience within logistics or have worked within a service led warehouse environment this could be an exciting opportunity for you.
Our client offers a fantastic collaborative team environment, ongoing support and progression. If you have the skills to deliver within this role and feel excited about this opportunity, please send us your CV for consideration.
Key Responsibilities:
Lead end-to-end operational delivery for assigned customer contracts
Oversee all stock management, from receipt, processing, order fulfilment, and dispatch
Responsible for client KPIs and SLAs are met within budgeted targets
Responsible for client communication; nurturing relationships
Responsible for service reports for both client and internal stakeholders
Supervise, train, and develop staff to ensure high performance
Conduct performance reviews and career development discussions
Foster a culture of accountability, motivation, and continuous improvementSkills & Knowledge:
Previous experience as a Team Leader; Client Manager from a warehouse/logistics background
Excellent verbal and written communication skills
Strong numeracy and analytical skills
Knowledge of current Health & Safety regulations and basic employment law
Resilient, organised, and able to work under pressure
Positive, proactive, and innovative approach to problem-solvingPlease note, we receive a high volume of applications at this level, therefore if you have not heard back within 7 days of submitting your CV, please consider your application unsuccessful. We wish you the best of luck in your searchBefore You Apply
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