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Operations Manager - Facilities
Are you an experienced Operations Manager with a passion for driving excellence in service delivery? Do you thrive in a role where leadership, compliance, and customer focus come together to make a real impact?
We are a well-established and growing business in the service delivery and compliance sector, trusted by a wide range of clients for our expertise and high standards. As we move into the next stage of our growth, we’re looking for a dynamic, solutions-focused leader to take our operations function to the next level.
This is a key leadership role within the business, with the opportunity to shape operations, inspire teams, and play a pivotal part in our long-term success. For the right person, there’s genuine scope for career progression and future growth.
Job Responsibilities:
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Leading day-to-day operations across service delivery, scheduling, and engineer coordination
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Managing and motivating a multi-skilled field team to deliver first-class, compliant services
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Working cross-functionally to streamline processes and drive efficiency
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Monitoring KPIs and SLAs, ensuring targets are met and exceeded
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Developing and coaching operational staff, building a high-performance culture
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Supporting the business in maintaining industry accreditations and compliance standards
Experience Required:
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Proven experience in an operations leadership role, ideally within facilities, or compliance-led services
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A strong, people-focused leader with the ability to get the best out of teams
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Excellent organisational and problem-solving skills
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A customer-first mindset, with the ability to balance compliance and commercial needs
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Confident using systems to manage scheduling, reporting, and operational performance
Why join us?
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Be part of a stable, reputable business with a strong track record in its sector
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Play a key role in an organisation that values quality, compliance, and customer service
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Join a forward-looking company with ambitious growth plans
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Take on a position with clear progression opportunities for the right candidate
We’re reviewing applications on a rolling basis, so early applications are encouraged. All enquiries will be handled in the strictest confidence
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Looking for your next career move? Join a top company hiring Operations Manager job near me in NN13, Brackley, West Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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