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Operations Manager (Merchant Operations)
Job Posted: 11 hours ago
Salary: £ 22.37 - 22.82 / Hour
Job Type: Contract
Location: City of London, London
Expire in: a month
Job Description
Operations Manager (Merchant Operations)
Hourly Rate: £22.37 - £22.82
Contract Length: 5 months
Working Pattern: Full Time
Location: Aldgate (Hybrid)
Are you ready to take your career to the next level with a dynamic organisation that is revolutionising the delivery landscape? Our client is on the hunt for a passionate and driven Operations Manager to join their Merchant Operations team in the UK!
About the Role
In this exciting role, you will be at the forefront of improving and streamlining operations for our client's merchants across the UK. As a key player in their mission to make their platform the preferred choice for merchants and couriers, you will directly influence the efficiency and effectiveness of merchant processes.
What You'll Do:
Manage Partnerships: Oversee merchant products and service partnerships, from ideation to implementation of scalable playbooks.
Enhance Experience: Identify and resolve friction points in the restaurant experience, ensuring order accuracy, timely preparation, and effective communication.
Lead Cross-Functional Projects: Collaborate with teams across Product, Legal, Marketing, Sales, and Operations to enhance tools and offerings.
Data-Driven Insights: Build models and dashboards to size opportunities, validate solutions, and guide prioritisation.
Performance Reporting: Present insights to leadership and develop playbooks that elevate operational excellence.
What You'll Need:
A Bachelor's or advanced degree in business analytics, administration, engineering, mathematics, or a related field.
3 to 5 years of relevant experience in strategy, business operations, consulting, or project/programme management.
Strong business acumen and sound judgement with an understanding of financial drivers.
A process-oriented mindset to navigate and optimise complex operations.
Exceptional interpersonal skills to thrive in a fast-paced, cross-functional environment.
Excellent verbal and written communication skills, with the ability to craft compelling business cases for senior leadership.
Proficiency in data analytics, including spreadsheet modelling (Excel/Google Sheets) and basic SQL (willingness to upskill is a must!).
Apply Today!
Join our client's mission to enhance the delivery experience across the UK. Your adventure in Merchant Operations starts here!
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Looking for your next career move? Join a top company hiring Operations Manager (Merchant Operations) job near me in City of London, London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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