Hiring Now: Operations Manager - NEPTS Near You – Apply Today!
Your Next Operations Manager - NEPTS Job Starts Here – Apply Now!
Operations Manager - NEPTS
Job Posted: 12 minutes ago
Salary: £ 60,000 - 65,000 / Annum
Job Type: Permanent
Location: Birmingham, West Midlands
Expire in: a month
Job Description
Operations Manager - Non-Emergency Patient Transport Services (NEPTS)
Location: Birmingham
Salary: up to £65K per Annum + Bonuses
PSR Solutions are delighted to be partnering with a well-known and established Healthcare Group, committed to delivering safe, reliable, and compassionate care to patients across the region. They are now seeking an experienced and proactive Operations Manager - Non-Emergency Patient Transport Services (NEPTS) to oversee the effective daily running of their service and support continued growth.
Role Overview
As Operations Manager, you will be responsible for ensuring the seamless coordination of all patient transport activities. You will provide strong leadership to operational teams, maintain service excellence, optimise resources, and uphold the highest standards of compliance, risk assessments and patient care.
Key Responsibilities
Lead and manage daily operations, ensuring efficient scheduling, dispatch, and delivery of NEPTS services
Provide clear leadership to control, fleet, and operational staff, fostering a culture of professionalism and accountability
Maintain strong relationships with NHS partners, commissioners, and stakeholders to support high-quality service delivery
Monitor performance against KPIs, implement improvements, and drive operational efficiency
Ensure full compliance with CQC, governance, safeguarding, and health & safety requirements
Manage resources, including workforce planning, rota management, and fleet utilisation
Respond to operational challenges and make informed decisions in time-critical situationsRequirements
Proven experience within the NEPTS sector, ambulance services, healthcare logistics, or a similar operational environment
Strong leadership skills with the ability to motivate and support diverse teams
Excellent organisational, communication, and problem-solving abilities
A commitment to delivering high-quality, patient-focused services
Confident in managing performance, working with KPIs, and driving continuous improvement
Calm, resilient, and adaptable in a fast-paced settingBenefits
Excellent Salary up to £65K + Bonus and Competitive Benefits Package
Opportunity to influence service design and shape your own operational team
The chance to grow within a reputable and expanding private healthcare provider
A professional, supportive culture focused on quality and patient experience
Apply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion.
(phone number removed)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Operations Manager - NEPTS job near me in Birmingham, West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).