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Operations Manager (retail/FM)
Job Posted: a day ago
Salary: £ 55,000 - 60,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Excellent opportunity for an Operations Manager to work client side at a shopping centre in North Lincolnshire.
Client Details
This opportunity is with a large organisation in the property sector, renowned for its commitment to delivering high-quality facilities management. The company operates across multiple locations, offering a stable and structured work environment with a focus on operational efficiency.
Description
Reporting into the Centre Director you will be responsible for a single multi-tenanted site in the North East. You will oversee operations across the site including FM (hard/soft services), grounds, car parks, tenant liaison, management of 3rd party suppliers.
Roles & Responsibilities
* Liaise with central operations teams where changes to policies and procedures are required to be implemented across the portfolio.
* Ensuring property team administration / documentation is up to date and correct.
* Ensure open communication and flow of information on operational issues.
* Be familiar with and progressively update the company operational Key Service Commitments where necessary.
* Provide operational support to the Management teams as required.
* Be familiar with and be actively involved in the review and update of Property Management Guidelines.
* Co-ordinate property team forums and agendas.
* Assist in service tenders as required.
* Maintain an overview of compliance systems and report regularly on compliance.
* Produce monthly KPI report
Profile
Experience working for a managing agent or landlord side for a multi tenanted site (commercial / retail)
Excellent communication skills - highly articulate both orally and in written work
Excellent health & safety knowledge (IOSH managing safely minimum)
Strong leadership and motivational skills
Energy & Environmental knowledge
Operational Management -3rd Party service provider/Supplier Management
Computer literate - Microsoft software packages to intermediate level
Job Offer
A competitive salary of £55,000 - £60,000
Performance-based bonus to reward excellence.
25 days holiday
Company pension contribution
Hybrid / flexible workingBefore You Apply
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