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Operations Support Co-ordinator

Job Posted: 19 hours ago

  • Salary: £ 27,000 - 27,000 / Annum

    Job Type: Permanent

  • Location: Leicester, City of Leicester

Expire in: a month

Job Description

Location: Birstall Salary: £27,000 per annum Hours: Monday to Friday, Full-Time Job Type: Permanent Opportunity with a Leading Manufacturing Business We’re recruiting on behalf of a highly respected manufacturing client based in Birstall. Known for their precision-engineered, energy-efficient products and a strong commitment to customer satisfaction, they’re now seeking an Operations Support Co-ordinator to join their fast-paced operations team. This is a newly created role, offering the successful candidate the opportunity to shape processes, drive efficiency, and play a key part in post-sales coordination. The Role: As Operations Support Co-ordinator, you’ll be the vital link between the sales, scheduling, and procurement teams, ensuring that customer orders are moved swiftly and accurately through to delivery. Key Responsibilities: Customer Coordination: * Make outbound calls to customers following confirmed sales orders * Agree delivery dates and encourage earlier delivery when possible * Follow up persistently and professionally to secure delivery commitments Operational & Administrative Support: * Update internal systems with delivery details and customer communications * Liaise with internal teams to align production and delivery timelines * Manage and respond to customer emails in a timely and professional manner * Contribute to achieving OTIF (On Time In Full) performance targets What We’re Looking For: * Confident, professional communicator—particularly on the phone * Highly organised with strong attention to detail * Comfortable managing competing priorities and follow-ups * Commercially aware with an understanding of lead time impacts * A collaborative team player who works well across departments * Experience in manufacturing, logistics, operations, or supply chain is highly beneficial Why This Role? * Opportunity to shape a newly created role * Work within a stable, growing business that values quality and innovation * Monday to Friday schedule with no weekends * Competitive salary and long-term career prospects

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