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Order Fulfilment Coordinator
Job Posted: 19 hours ago
Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: Bridgend, Bridgend county borough
Expire in: a month
Job Description
Involve Recruitment are looking for a proactive and highly organized Order Fulfilment Coordinator to oversee the smooth intake, processing, and dispatch of customer orders. This pivotal role ensures that each order is fulfilled quickly and accurately, helping us maintain excellent customer satisfaction and operational efficiency.
As the key link between sales, warehouse, and logistics, you will monitor incoming orders in real time, prioritise urgent shipments, and coordinate with packing teams and the dispatch team to ensure all orders are dispatched on time.
This is a great opportunity to work with an exciting, innovative growing company with great opportunity for growth and an enthusiastic company culture.
This is an in-person office/site based role.
Key Duties and Responsibilities:
* Monitor incoming orders via wholesale, and manual entry systems.
* Verify order accuracy and stock availability.
* Prioritise and schedule orders to be packed and despatched in a timely manner.
Packing & Dispatch Coordination:
* Liaise with the warehouse team to ensure efficient packing of goods.
* Monitor the packing process to minimise delays and resolve any bottlenecks.
* Ensure all parcels are prepared in accordance with customer specifications and shipping guidelines.
Customer Communication:
* Respond to internal or external queries related to order status or dispatch.
* Notify customers of any delays or inventory issues promptly and professionally.
Process Improvement:
* Identify gaps or inefficiencies in the order fulfilment process.
* Collaborate with order processing team to improve lead times and reliability.
Key Skills and Attributes:
* Proven experience in an order fulfilment, logistics, or warehouse coordination role.
* Strong organizational and time management skills a must.
* Excellent communication skills — both written and verbal.
* Ability to work under pressure and handle high order volumes with accuracy.
* Problem-solving mindset and a strong sense of responsibility.
* Proficient in Excel.
Desirable Skills
* Experience working in a fast-paced consumer or e-commerce environment.
* Knowledge of Microsoft Dynamics (a bonus)Before You Apply
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Looking for your next career move? Join a top company hiring Order Fulfilment Coordinator job near me in Bridgend, Bridgend county borough! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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