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Order Fulfilment Manager
Job Posted: 4 minutes ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: HU2, Kingston upon Hull, City of Kingston upon Hull
Expire in: a month
Job Description
We are seeking a proactive Order Fulfilment Manager to lead and manage the sales order function within a busy manufacturing environment. This role focuses on ensuring customer orders are handled efficiently from enquiry to delivery, while supporting continuous improvement across processes, systems, and team performance.
Key Responsibilities
* Oversee the full sales order process, from customer enquiry through to order placement, production planning, and delivery.
* Manage a small team, ensuring tasks are completed accurately and on time.
* Build and maintain strong relationships with customers and internal departments to ensure excellent service and communication.
* Support warranty and remedial requests, ensuring issues are managed effectively and resolved quickly.
* Drive process improvements to reduce errors, improve efficiency, and minimise costs (including waste and downtime).
* Monitor and report on KPIs, using data to improve team and business performance.
* Collaborate with production and other departments to ensure smooth workflow and accurate documentation.
* Support system use (ERP/MRP, Excel, Word) to coordinate the order process.
* Lead team development through training, performance reviews, and clear communication.
Skills & Experience
* Experience managing the sales order process within a manufacturing environment.
* Strong leadership and people management skills.
* Excellent communication and customer service abilities.
* IT literate, with good knowledge of ERP/MRP systems and Microsoft Office.
* Analytical with strong problem-solving skills.
* Resilient, organised, and able to work under pressure.
What We’re Looking For
We’re looking for a motivated manager who can lead a team, improve processes, and ensure customers receive outstanding service. You’ll be commercially aware, detail-focused, and confident working cross-functionally in a fast-paced environmentBefore You Apply
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Looking for your next career move? Join a top company hiring Order Fulfilment Manager job near me in HU2, Kingston upon Hull, City of Kingston upon Hull! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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