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Order Processing Despatch Executive
Job Posted: 10 days ago
Salary: £ 29,000 - 30,000 / Annum
Job Type: Permanent
Location: Burgess Hill
Expire in: 18 days
Job Description
ORDER PROCESSING /DESPATCH EXECUTIVE
You will be joining our established Clients professional and friendly team – supporting their order and customer service side offering a fast accurate response to orders Salary £29K to £30K plus up to 1K bonus hours 8.30am to 4.30pm can be flexible standard holidays. (car owner driver due to location)
General Duties
Order Processing and Despatch
Taking or receiving an order from the sales team and taking it through the process to delivery and submitting of invoices
This includes liaising with suppliers to produce visual proofs and ensuring clients’ logo is used properly and then obtaining proof sign-off from client
Undertaking some basic artwork and checking client’s logos are correctly formatted
Taking all the various steps to ensure products are printed correctly and suppliers are able to deliver on time to the client
Ensuring the products are of the correct quality and in the event of a client complaint or question to liaise with supplier and settle and questions required. This relates to design, print quality, quantity, packing and product quality
Taking responsibility for managing client stock including (but not limited to) managing restocks, picking/packing stock orders & arranging the despatch of these orders
Key Skills
Proficient in the use of all standard Microsoft products (Outlook, Excel etc.)
Highly organised and able to cope with a busy environment
Attention to detail and able to stay focused
Professional written and verbal communication skills and ability to communicate and interact at all levels of business
Happy to work in an open plan office and busy environment
Other office tasks
Analysis/improve customer experience and collate/obtain google reviews if required
Contribute to supporting growth with improvements to increase efficiencies & make the customer experience as seamless as possible
Provide holiday cover for other members of order processing team
Assisting with collating and assembling packs and other tasks as requiredBefore You Apply
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