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Outbound Customer Service Advisor
Job Posted: 12 hours ago
Salary: £ Competitive
Job Type: Temporary
Location: Swindon, Wiltshire
Expire in: a month
Job Description
Outbound Customer Services Advisor
Swindon
Temporary – 3-6 months
Monday to Friday, 9am to 5pm - 37.5 hours per week
Outbound Customer Service Advisor
* Making outbound calls to customers who have made enquiries of services
* To ensure that all customer communication, both verbal and written, is of the highest standard at all times
* Ensuring all written paperwork is sent to customers in a timely and accurate fashion
* Recording and logging all correspondence and updating and maintaining a database
* To meet targets for calls made to customers
* To follow up on all correspondence
Person Specification - Outbound Customer Service Advisor
* Must have a confident, professional telephone manner
* Previous experience of working within a similar role
* IT literate with accurate data entry skills
* Ability to work as part of a team to achieve team goals
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