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Parking Administrator

Job Posted: 3 days ago

Salary: £ 13.91 - 13.91 / Hour
Job Type: Temporary
Location: Glenfield, Leicestershire

Expire in: 24 days

Job Description

Our public sector client are looking for a Parking Administrator to join them

Location – Glenfield (Hybrid rota once trained)

Pay Rate - £13.91ph

Purpose

Provide administrative support for parking enforcement and permit services, acting as a first point of contact, processing payments, handling enquiries, and ensuring compliance with legislation and deadlines.

Key Responsibilities

  * Handle enquiries on parking enforcement and permits, including difficult customer interactions

  * Process PCNs and permit applications, including payments and reconciliations

  * Investigate and resolve queries, including decisions on PCN cancellations

  * Manage case progression and issue correspondence in line with procedures

  * Process legal documentation and liaise with DVLA

  * Prepare case files for appeals, tribunals, and court proceedings

  * Administer enforcement processes including debt recovery and bailiff liaison

  * Produce reports and maintain accurate records

  * Work collaboratively and support team operations

Key Requirements

Qualifications & Experience

  * NVQ Level 3 (or equivalent) or relevant experience

  * Administrative/financial experience

  * Experience dealing with the public, including challenging situations

  * Strong IT skills, including spreadsheets and databases

Skills

  * Strong communication and customer service skills

  * Ability to work under pressure and meet deadlines

  * Good organisational and prioritisation skills

  * High attention to detail

Knowledge (Desirable)

  * Parking enforcement legislation

Other

  * Commitment to equality, confidentiality, and data protection

  * Duties may vary in line with service needs

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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