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Part time Call Centre Executive

Job Posted: 7 days ago

Salary: £ 19,827 - 19,827 / Annum
Job Type: Permanent
Location: Norwich

Expire in: 21 days

Job Description

About Us

At Everest we’re committed to providing high-quality products and exceptional service, delivered by high quality individuals.  Our values are innovation, communication, ownership and networking collaboration, and we are looking for people who share our passion and want to be part of our success..

The Role

We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

What you’ll be doing 

Engaging with prospective customers over the phone
Maximising opportunities from call data and overcoming objections
Securing a sales lead through outbound calls to previous enquiries
Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer
Listen to what our customers want and walk them through our product ranges
Securing an appointment for our sales team to meet our customer and complete the sale
Meeting set targets through your product knowledge and excellent customer service
What we're looking for

Great verbal communication skills
A proven track record of meeting and exceeding targets, while providing an excellent customer experience
Determination to succeed, focus to remain motivated, ambition to progress
Skills in telesales, retail, estate agency or customer service desirable
Basic IT skills
Ability to work in a team and follow direction
Being self motivated
What We Offer 

Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month
31 days holiday, increasing to 33 days after 2 year’s service (pro rata)
And additional paid day off for your birthday
Regular team incentives, competitions, and rewards
Paid time off annually to volunteer
Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
Heavily discounted employee purchase scheme on all Company products
Break out games room
Shift Patterns

Thursday, Friday, Saturday and Sunday (30 hours)
Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours)
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!

Important Information About Right to Work

We’re delighted that you’re considering joining our team. For this role,  applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.

If you’re unsure about your eligibility, you can find helpful information on the UK government website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Part time Call Centre Executive job near me in Norwich! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!