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Part Time Customer Service Administrator

Job Posted: 4 days ago

Salary: £ 12.71 - 12.71 / Hour
Job Type: Permanent Temporary
Location: SN3, Stratton Saint Margaret, Borough of Swindon

Expire in: 24 days

Job Description

About the Customer Service Advisor role:

  * Monday to Friday - No weekends!

  * 9am - 1pm

  * £12.71 per hour

  * Temporary to Permanent role

  * Based in Stratton area (on main bus route)

Duties for the Customer Service Advisor role:

  * Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required

  * Liaise with other internal team members

  * Entering information on two different customer record systems

  * Dealing with transport and customer queries

  * Entering information into reporting spreadsheets

  * Build and maintain relationships with key customers

  * Ensure procedures are adhered to in line with company policy and best practice

Experience / Skills required for the Customer Service Advisor role:

  * Good PC skills, including experience of Microsoft Office Excel, Word & Outlook

  * Excellent interpersonal and active listening skills

  * Clear communication skills and a strong command of the English language

  * Strong attention to detail and articulate both verbally and written

  * Ability to work independently

  * Passionate about good customer service experience

To be considered for the Part Time Customer Service Advisor role apply today

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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