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Part time Customer Service Advisor
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: Stevenage, Hertfordshire
Expire in: a month
Job Description
Customer Service Advisor - Part Time- Music & Merch Fulfilment
📍 Location: Stevenage | Part time - 20 hours a week
About the Role
Are you passionate about delivering top-tier customer service? Do you thrive in a fast-paced, creative environment? Join our dynamic fulfilment team, where we ship music and merchandise directly to fans around the world!
🛠️ What You'll Be Doing
General customer service and complaint handling
Handle customer & client queries
Oversee order processing, returns & stock issues
Coordinate with warehouse on deliveries
Generate reports & analyse trends
Jump into packing during busy times (team spirit!)
👤 Who You Are
Experienced in customer service
Great communicator with a problem-solving mindset
Familiar with platforms like Freshdesk
Comfortable with data reporting & analysis
Deadline-driven and detail-oriented
🗓️ Job Details
📍 Location: Stevenage (new office coming 2026!)
🚗 Occasional travel to other sites (expenses covered)
⏳ Overtime may be required occasionally
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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