Expire in: 25 days
Job description
Job Overview
Our client is currently seeking an Part Time- Office Manager , with responsibilities in finance and customer service. You will be part of a small team working as a Part-Time Office Manager.
Tasks
* Raising sales invoices and credits.
* Collating all purchase invoices and expense receipts and sending to accountant.
* Reconciling customer payments in weclapp and on Xero with the bank account.
* Loading sales orders on weclapp – from customer emails to sales
* Raising quotes (by request from sales)
* Answering inbound phone calls
* Replying to customer service queries
* Updating customers on back orders/private label orders
* Creating purchase orders and updating cost prices
* Goods in of deliveries in weclapp and creating back order shipments
* Creating export documents – commercial invoices for deliveries to Northern Ireland/Ireland/Holland/Germany.
* Sorting information for imports
Responsibilities
* Making sure all details from the month are collated and sent to the accountant by end of 2nd working day of the new month.
* Answer every query in the customer service inbox within 30 minutes (during work hours).
* Main point of contact for Southern Storage (3PL Company) to ensure no delays with any deliveries. Main point of contact for any courier or delivery service – arranging collections / claiming damages / sorting export or import paperwork
OPPORTUNITIES TO GROW:
* Forecasting stock requirements
* Placing orders with suppliers in Far East, including liaising with graphic designer to sort draft graphic design.
* Following up marketing campaigns – telemarketing calls to customers.Following up sales quotes / appointments – calling customers
* Booking appointments with customers/prospects.
* Project: Sorting product documentation/data sheets – liaising with suppliers to get information to update artwork, data sheets, website
Attributes
* Office Management skills
* Attention to detail
* Great communication skills
* Self Motivated
* Problem Solver
* Able to answer inbound calls
* Able to organize a small team
* Time Management Skills
* Organizing weekly meetings
Working Hours: Part-Time (22 hours a week)
Salary: TBC
Job Types: Part-time, Permanent
Expected hours: 22 per week
Job Type: Part-time
Expected hours: 22 per week
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