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Part-time Operations Assistant

Job Posted: 8 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Woodbridge

Expire in: 19 days

Job Description

Part-time Operations Assistant 
Monday-Friday 
20-25hours a week- flexibility offered 
Woodbridge 
£28,000-£32000 FTE 

This is a hands-on operations role focused on bringing structure, visibility, and control to the day-to-day running of a growing ecommerce business.
 You will take ownership of core operational systems and processes, ensuring orders, suppliers, inventory, and reporting are accurately tracked and actively managed. This is not a passive support role, you will be expected to take initiative, maintain high standards of accuracy, and identify issues before they escalate.
 Working directly with the founder, you will play a key role in transitioning the business from a fast-moving startup into a more structured, process-driven organisation. This role is ideal for someone organised, proactive, and eager to grow into greater responsibility over time.

Key Responsibilities Operational Systems & Workflow Ownership
Own and manage day-to-day operational tracking across orders, suppliers, logistics, and work-in-progress
Ensure all operational data is accurate, up to date, and clearly structured
Identify gaps, inconsistencies, or risks and take action without waiting for direction
Maintain visibility over supplier status, payments, and operational flow to prevent delaysInventory, Stock & Marketplace Coordination
Maintain accurate inventory records across all sales channels, particularly Amazon
Monitor stock levels and proactively manage reordering requirements
Coordinate stock movements and deliveries
Ensure marketplace listings and data are accurate and aligned with actual operationsReporting, Visibility & Business Rhythm
Build and maintain structured Excel-based systems for tracking performance and operations
Produce weekly operational reports highlighting key metrics, trends, and issues
Maintain and update the business scorecard to support decision-makingProduct & Supplier Coordination
Track product development across suppliers, design, compliance, and technical workstreams
Ensure timelines and requirements are clearly managed and communicatedAdmin, Projects & General Support
Provide operational and administrative support across the business
Coordinate trade fairs, travel, meetings, and ad hoc projects
What We’re Looking For Essential Skills & Experience
Proven ability to build and manage structured systems (e.g., spreadsheets, trackers, tools)
Comfortable working with data to identify issues and drive action
Strong sense of ownership with a track record of delivering without close supervision
Excellent attention to detail and ability to manage multiple moving parts
Quick to learn and adapt to new systems independently
Reliable, proactive, and accountable for outcomes
Positive, energetic, and motivated to grow with the businessPreferred Experience
Experience using Excel or similar tools for data management and analysis
Background in B2C ecommerce or operational support
Familiarity with online marketplaces such as Amazon or eBay
Experience using AI tools (e.g., ChatGPT) to improve efficiency

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