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Part-time Receptionist/Administrator
Job Posted: 2 hours ago
Salary: £ 12.2 - 12.21 / Hour
Job Type: Temporary
Location: B76, Wylde Green, City and Borough of Birmingham
Expire in: a month
Job Description
Part-time Receptionist/Administrator - temporary (19.5 hours p/w) | Sutton Coldfield | Hours: Tuesday and Wednesday – 07:45- 18:30 | £12.21 per hour
Penns Personnel are looking to recruit an experienced part-time Receptionist/Administrator to work within a busy GP surgery based in Sutton Coldfield. The shift pattern, including the days and working hours are listed below.
As a key point of contact for the practice, serving 15,000 patients, their reception team plays a vital role in ensuring smooth and efficient operations. Responsibilities include managing appointments using the latest AI-driven Rapid Health system, handling patient inquiries and maintaining accurate medical records. All duties are performed in line with established Practice Policies to uphold high quality patient care.
Duties include:
* Call Handler – answering calls from patients, and signpost patients in the use of the latest AI technology system (Rapid Health) for appointments, prescription requests and general enquires.
* Booking in arrivals for doctors, nurses and other members of the Primary Health Care Team and monitoring the flow of patients into consulting and treatment rooms.
* Registering new patients, explaining the function of the Practice and the procedures in case of illness, and giving details of services available.
* Advising patients of relevant charges for private services, accepting payment and issuing receipts.
* Registering visitors, contractors, and pharmaceutical representatives, then notifying their designated contacts.
* Ensuring that details of any unresolved or urgent matters are conveyed to incoming staff at changeover times.
Requirements for the Role:
* Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances
* An understanding, acceptance and adherence to the need for strict confidentiality
* Must have proficiency in Microsoft Office/Word and with communicating by email
* Excellent customer service skills and a helpful and friendly attitude
Shift Pattern and days: 19.5 hours per week
Tuesday and Wednesday – 07:45- 18:30 (with one hour for lunch)
If you available immediately and have the skills we looking for then get in touch todayBefore You Apply
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