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Partner Success Manager - B2B Channel/MSP
Job Posted: 2 hours ago
Salary: £ 85,000 - 95,000 / Annum
Job Type: Permanent
Location: Surrey
Expire in: a month
Job Description
Are you a Partner Success Manager - B2B Channel/MSP, looking for a new opportunity? If so, our client, a global consumer electronics company, is actively expanding their team. This role is based at one of their flagship centres in Surrey.
Key Responsibilities:
As the Partner Success Manager - B2B Channel/MSP, Surrey, you will:
Serve as primary contact between the company program and partners (including MSPs, VARs and carriers), and make sure all benefits are successfully delivered.
Deliver events and workshops to recruit, educate and grow the company program jointly with the local sales teams.
Develop technical training content (for example KBAs, blogs, and product demonstration videos) to level-up solution expertise.
Troubleshoot and escalate issues that arise from partners.
Develop strong relationships with internal stakeholders and key account teams across business subsidiaries.
Engage directly with key MSP partners through meetings and calls, supporting device and solution adoption strategies and identifying business expansion opportunities
Work directly with MSP partners to understand their business and drive them to build new managed services and device as a service offering utilizing devices, solutions and services.
Work alongside local account teams in UK and Europe to develop strong relationships with key partners at all levels (technical and business), identifying key decision makers and influencers to create action plans in order to drive success initiatives. (European travel required)
Key Requirements:
To be considered for this Partner Success Manager - B2B Channel/MSP job in Surrey, you must have:
Knowledge and experience in launching/supporting managed mobility service for large enterprise and SMB markets gained from managed service providers (MSP) background.
Hands-on experiences in supporting Android Enterprise management or similar mobility management platforms in technical levels.
Customer Empathy - someone who is curious about the customer, and genuinely wants to ease their pain points
Strategic thinker - ability to come up with an effective plan for tackling their territory, and see how those fits into the overall company strategy
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