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Parts Advisor
Job Posted: 10 days ago
Salary: £ 13.5 - 15.5 / Hour
Job Type: Permanent
Location: Boston
Expire in: 18 days
Job Description
Job Title: Parts & Retail Advisor
Hourly Rate: £13.50 – £15.50
Location: Boston
Hours: 39 hours per week
Role Overview
We are looking for a proactive and customer-focused Parts & Retail Advisor to join a busy agricultural machinery business. Reporting to the Parts & Retail Manager, you will play a key role in supporting day-to-day enquiries for agricultural and specialist vegetable machinery parts from both customers and internal technicians.
Key Responsibilities
Respond to customer and technician enquiries regarding machinery parts
Accurately process sales orders and organise dispatch
Provide clear and reliable product advice and information
Deliver excellent customer service across face-to-face, telephone, and email channels
Handle cash and card payments with a high level of accuracy
Maintain an organised and professional retail/showroom environmentSkills & Experience Required
Excellent communication skills with a professional and approachable manner
Strong knowledge of agricultural and specialist vegetable machinery
Confident dealing with the general public and building long-term customer relationships
Good understanding of agricultural machinery parts and products
Previous experience in a retail or showroom environment (desirable)
Ability to work effectively in a fast-paced environment and remain calm under pressure
Confident communicator across face-to-face, email, and telephone channels
Competent IT skills, including email and basic internet use
High attention to detail and accuracyBenefits
32 days’ holiday (including bank holidays)
Company sick pay scheme & Death-in-service cover
Workplace pension & Staff discount schemeBefore You Apply
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