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Parts Advisor
Job Posted: 21 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: ST1, Cobridge, Stoke-on-Trent
Expire in: a month
Job Description
Pay: £26,000.00-£27,000.00 per year
Job description:
Job Summary
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the correct parts and accessories for their vehicles. This position requires excellent communication skills, organisational abilities, and a strong attention to detail. As a Parts Advisor, you will be responsible for maintaining accurate inventory records and providing exceptional service to both internal and external customers.
Duties
* Assist customers in identifying and sourcing the correct parts for their vehicles.
* Maintain an organised inventory of parts, ensuring that stock levels are monitored and replenished as necessary.
* Communicate effectively with customers over the phone and in person, demonstrating excellent phone etiquette.
* Utilise Excel to manage inventory data and generate reports as needed.
* Provide bilingual support to customers when necessary, enhancing service delivery for multilingual clientele.
* Collaborate with other departments to ensure timely fulfilment of parts orders.
* Keep up-to-date with product knowledge to provide accurate information to customers.
* Maintain a clean and organised workspace, ensuring that all parts are stored correctly.
Requirements
* Proven experience in a similar role or within the automotive industry is preferred.
* Strong organisational skills with the ability to maintain accurate records.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Proficiency in Microsoft Excel; experience with inventory management systems is advantageous.
* Ability to work effectively in a fast-paced environment while maintaining attention to detail.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team.
If you have a passion for automotive parts and enjoy working with people, we encourage you to apply for this exciting opportunity as a Parts Advisor.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* On-site parking
Work Location: In personBefore You Apply
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