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Parts Advisor
Job Posted: 2 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Orpington
Expire in: a month
Job Description
Porsche Centre South London joined the Porsche Retail Group Ltd. (PRG) family earlier this year and we now have an opportunity for a Parts Advisor to join our expanding team, to represent one of the world’s most iconic and admired automotive brands.
Role:
As a Parts Advisor for Porsche Centre South London, you will assist technicians and retail and trade customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently.
Responsibilities:
Assist customers (retail, trade and internal) in identifying the correct automotive parts and accessories
Prepare and process quotations, sales orders and invoices in line with company procedures
Build and maintain strong working relationships with trade parts customers to ensure repeat business
Manage trade customers’ accounts, including order processing and returns
Coordinate trade delivery and collections, ensuring timely and accurate fulfillment
Provide parts support to the service department and technicians in a timely manner
Accurately process orders, returns, and exchanges using the dealership or parts inventory system
Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions
Conduct regular inventory checks and support stocktaking processes
Build strong relationships with customers by delivering excellent service and technical advice
Receive, unpack, and store incoming parts, ensuring accurate stock control
Keep the parts area organised, clean, and compliant with safety regulations
Minimum Qualifications and experience:
Previous experience in a similar role
Strong knowledge of automotive parts, systems, and vehicle makes/models.
Good computer skills (MS Office) and familiarity with inventory management or dealer systems
Excellent communication and customer service skills
Strong attention to detail and ability to multitask in a fast-paced environment.
Preferred Qualifications:
Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment
Familiarity with electronic parts catalogues and ordering systems
Excellent knowledge and understanding of the motor industry
Full Driving Licence
In return, we offer:
This is a full time role, Monday – Friday: 8am to 5.00pm and 1 in 3 Saturdays, 8am to 1 pm
OTE £35,000 - Basic Salary of up to £30,000 per annum along with a 15% bonus paid monthly
33 days holiday per year, with extra for long service
Option of a VW Group Vehicle at preferential leasing rates
Life Assurance
DC Pension Scheme
Dedicated mental health champions
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Free parking
Centre:
Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park.
Company:
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
Applying:
Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be consideredBefore You Apply
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