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Payroll Manager

Job Posted: 16 days ago

  • Salary: £ 40,000 - 50,000 / Annum

    Job Type: Permanent

  • Location: Colchester, Essex

Expire in: 12 days

Job Description

Position: Payroll Manager Location: Colchester Are you an experienced payroll professional with a passion for accuracy, customer care, and continuous improvement? We’re looking for a Pay and Benefits Manager to join our team and play a key role in delivering exceptional service to both colleagues and customers. This role is about more than just processing numbers — you’ll be helping people, solving problems, and contributing to a culture of care, respect, and professionalism. Key Responsibilities: * Drive high standards in customer care by keeping people informed, explaining changes, and offering reassurance throughout the process. * Use your payroll expertise to deliver accurate and timely results, including Tax and NI calculations and managing overpayments. * Apply a structured approach to problem-solving, assessing issues, and finding effective solutions. * Identify opportunities to improve business performance, efficiency, and quality. * Understand the wider commercial impact of your actions, referring opportunities to colleagues or other departments when appropriate. * Collect and maintain information relevant to the role while looking for ways to streamline systems and processes. * Actively share ideas, supporting a culture of improvement and collaboration. What we’re looking for: * Previous experience in a payroll environment. * Strong knowledge of Tax & NI calculations within payroll systems. * Excellent organisational skills with the ability to prioritise workloads and meet deadlines. * GCSEs (or equivalent) in Maths and English. * Proficiency in Microsoft Office, including Excel, Word, and Outlook. * A structured, detail-oriented approach with the ability to empathise with customers and reassure them with confidence. * Evidence of right to work in the UK. * (Desirable) Payroll qualification. What we offer: * A supportive and friendly working environment built on care, respect, honesty, and wellbeing. * The chance to be part of a team that values innovation, collaboration, and continuous improvement. * Opportunities for professional development and career growth. * The satisfaction of knowing you’re making a real difference to colleagues and customers. If you’re a proactive and motivated payroll professional ready to deliver outstanding results while being part of a people-focused culture, we’d love to hear from you. Apply today and take the next step in your payroll career

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