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Pensions Assistant

Job Posted: 8 days ago

Salary: £ 13.91 - 13.91 / Hour
Job Type: Temporary
Location: Glenfield, Leicestershire

Expire in: 20 days

Job Description

Our public sector client are looking for a Pensions Assistant to join them on a temporary basis.

Location – Glenfield

Job Purpose

  * Administer the Local Government Pension Scheme (LGPS).

  * Maintain accurate pension records and support benefit calculations and payments.

  * Manage workflows and caseloads to meet deadlines and KPIs.

Key Responsibilities

  * Handle member enquiries (phone, email, in person), including helpdesk and payroll queries.

  * Maintain and update pension records (e.g. addresses, transfers, life certificates).

  * Process benefits including preserved benefits, refunds, APCs, and transfers (CETVs).

  * Carry out record amalgamations (aggregations and concurrents).

  * Manage workflow systems, scanning, indexing, and document control.

  * Process monthly data (starters, leavers, pension returns) and year-end work.

  * Liaise with employers, payroll providers, and pension stakeholders.

  * Support onboarding of employers and iConnect processes.

  * Process death notifications and related pension actions.

  * Undertake general administrative and office duties.

Experience

  * Experience in pensions, finance, or a related administrative role.

  * Use of Microsoft Office and pension administration systems.

Knowledge

  * Office procedures, customer service, and data confidentiality.

Skills & Competencies

  * High numerical accuracy and attention to detail

  * Strong written and verbal communication

  * Good organisation and ability to prioritise workload

  * Ability to understand and apply pension regulations

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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