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Pensions Service Delivery Manager

Job Posted: 3 hours ago

  • Salary: £ Competitive

    Job Type: Permanent

  • Location: Perth, Perth & Kinross

Expire in: a month

Job Description

About the role: We're looking for a dynamic and experienced Pensions Service Delivery Manager to take the lead on delivering exceptional pension administration services to a portfolio of high-profile clients. This Senior role is a key to managing operational teams, nurturing client relationships and driving continuous improvement across Defined Benefits, Defined Contributions, CARE, and hybrid Schemes. As a Pensions Service Delivery Manager, you'll mentor managers, enhance processes, deliver key projects, and ensure service excellence - all while championing client satisfaction and commercial outcomes. Our client operates a flexible hybrid working arrangement, however, is open to consider flexible office attendance for the right candidate. What You'll Be Doing: Supporting the Operations Manager to deliver high-quality pension services. Leading and mentoring Administration Manager to optimise team performance. Balancing quality, profitability, and long-term sustainability in service delivery. Driving recruitment, resource planning, and HR matters. Managing client relationships and overseeing complex scheme projects. Delivering strategic change initiatives and operational improvements. Contributing to company-wide innovation and system enhancements.What we're looking for: Proven leadership in pensions administration (DB, DC, CARE, Hybrid schemes). Strong technical pensions knowledge and project delivery experience. Strong leadership skills Excellent communication and problem-solving skills.Benefits on offer: Competitive salary & annual discretionary bonus Flexible hybrid working / office attendance 25 days' holiday (+ buy/sell scheme) Matching pension contributions Private Medical Cover & Life Assurance Retails discounts, digital GP access & employee wellbeing support Paid volunteering days and referral bonusesIf you're ready to lead, shape, and make a difference in the world of pensions? Apply today and take your career to the next level

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