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Pest Service Manager
Job Posted: 16 days ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Bromley, Greater London
Expire in: 12 days
Job Description
Hours: Full Time, Permanent
Lead the future of pest control excellence with us.
As a Service Manager with us, you will lead from the front, ensuring high standards across training, compliance, technical performance, and customer satisfaction. You’ll play a key role in shaping our service delivery, supporting technicians, mentoring new starters, and driving operational and commercial excellence.
We are seeking a highly motivated and operationally experienced Service Manager to lead our dedicated service team.
In this critical leadership role, you’ll be responsible for overseeing a network of 5 Team Leaders and 40 Service Technicians ensuring the effective and efficient delivery of pest control services across a high-performing division.
What You’ll Be Doing
* Provide strategic direction and daily leadership to a large, diverse team of Team Leaders.
* Drive exceptional service delivery performance across all KPIs, including SOS response times, contract fulfilment, and customer satisfaction.
* Manage service escalations, quality audits, technician performance, and regional patch planning.
* Collaborate closely with cross-functional departments including administration, stock control, training, and sales.
* Lead recruitment, training, probation, and performance processes for new and existing staff.
* Maintain control of materials, stock, and supplier management for the division.
* Champion best-in-class health & safety and regulatory compliance across the business.
What We’re Looking For
* Proven experience in managing large, geographically spread service teams.
* A strong background in field operations, pest control, or a related service industry.
* Effective leadership skills, with the ability to coach, motivate and support senior-level colleagues.
* Sound commercial acumen with a focus on quality, compliance, and customer satisfaction.
* Highly organised and confident managing multiple workstreams – from daily service operations to strategic planning.
* Proven experience in pest control management (BPCA Level 2 or RSPH equivalent)
* Strong communication, coaching, and leadership skills.
* Commercial awareness and the ability to think strategically.
* Excellent organisational and time management skills.
* A calm, professional manner under pressure.
Why Join us?
* Be part of a national business with a strong local reputation and loyal customer base.
* Work alongside a high-calibre team of professionals committed to service excellence.
* Access industry-leading training and development opportunities.
* Competitive salary, bonus schemes, and a comprehensive benefits package
Benefits:
* Bereavement leave
* Company car
* Company pension
* Employee discount
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick payBefore You Apply
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Looking for your next career move? Join a top company hiring Pest Service Manager job near me in Bromley, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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