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Pharmacy Technician
Job Posted: 4 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Brent, Greater London
Expire in: a month
Job Description
Job Summery
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines.
The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Job Specific Responsibilities - Clinical
Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures.
• Process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines. Processing prescriptions in line with agreed clinical protocols and within your competency.
• As determined by the PCN, support medication reviews/monitoring and medicines reconciliation post discharge (or other transfer of care) and synchronizing medicines for patient especially if transferring between care settings, linking with local community pharmacies.
• Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Support the Clinicians and Clinical Pharmacists in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• To develop and maintain medicines related communication to all Practice staff.
• To assist with the development and review of medicine audits.
• Provide a contact for patients and colleagues with medication queries.
• Support with project work/prescribing initiatives/clinical audits under the support of the Pharmacist.
• Liaise with Clinicians and staff to resolve prescribing queries.
Technical and Administrative
To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken.
• To assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.
• To adhere to strict confidentiality policies at all times.
• Attend local meetings seeking to improve access to medicines or repeat prescribing processes.
• Support the PCN multi-disciplinary team to ensure efficient medicines optimization processes are being followed.
• Implement efficient ordering and return processes and reducing medication wastage.
• Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
• Support promotion and maintenance of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
• Support the development of practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex patients.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP (Quality, Innovation, Productivity and Prevention) agenda, QOF (Quality and Outcomes Framework) and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for CQC (Care Quality Commission) requirements.
All Pharmacy Technicians must work within their competencies, and have professional indemnity for their role.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non judgmental and respects their circumstances, feelings priorities and rights.
Personal and Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
• Alert other team members to issues of quality and risk .
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
• Work effectively with individuals in other agencies to meet patients’ needs
• Effectively manage own time, workload and resourcesBefore You Apply
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