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Photocopier / Barcode Field Service Engineer

Job Posted: 3 days ago

  • Salary: £ 30,000 - 35,000 / Annum

    Job Type: Permanent

  • Location: Reading, Berkshire

Expire in: 25 days

Job Description

ROLE : Photocopier / Barcode FSE LOCATION : South ROLE TXP are currently seeking a professional and experienced Field Service Engineer specialising in Multi-Functional Devices (MFDs) and photocopiers to join our team. This is a full-time, permanent position supporting our expanding customer portfolio throughout Southern England. The role is ideal for individuals who take pride in delivering high standards of service and enjoy working collaboratively within a committed and quality-driven team. Primary Responsibilities The successful candidate will be responsible for the maintenance, diagnosis, and repair of a broad range of printing technologies, including: Multi-Functional Devices (MFDs) from various manufacturers Thermal Barcode Printers Wide Format Printers Light Production Printers Basic networking support (e.g., scan-to-folder/email configuration, device connectivity) Providing technical advice and on-site troubleshooting for clients and colleagues Supporting team members and sharing technical expertise Completing accurate service records and job reports Participating in ongoing professional development through manufacturer and internal training Pre-Sales & Commercial Development Opportunity This role includes a valuable pre-sales element, allowing engineers to identify and recommend upgrade or replacement solutions during service visits. For the right candidate, this presents a clear pathway into a more commercially focused role, combining technical expertise with consultative sales. It's particularly suited to engineers with strong customer-facing experience who are looking to transition into technical sales or hybrid roles. Key Requirements Proven experience maintaining and repairing MFDs and related print hardware Familiarity with thermal and wide-format printing equipment (training available) Strong IT and networking skills relevant to print environments (TCP/IP, SMB, scan-to-email/folder, etc.) Excellent written and verbal communication skills Self-motivated and well-organised, with the ability to manage workload independently Professional and courteous when dealing with clients on-site Full UK driving licence is essential Package up to £35,000 Company vehicle, laptop, mobile phone, and necessary tools Manufacturer-accredited training across all technologies Supportive technical team and structured onboarding Clear progression pathway into pre-sales, account management, or technical leadership Stable and growing business with a national presence and a reputation for quality How to Apply To express your interest, please submit your CV along with a brief covering note outlining your suitability for the role

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