Expire in: a month
ROLE Photocopier Field Service Engineer
LOCATION North West - Manchester / Liverpool
Join a premium IT, communications, and managed document solutions provider, delivering high-quality technical support to a prestigious client base across the North West. This is a fantastic opportunity for a skilled Field Service Engineer to play a key role in maintaining service excellence and customer satisfaction.
About the Role:
You’ll provide professional, efficient technical support for MFDs and photocopiers, ensuring timely resolution of faults and maintaining strong client relationships. You’ll also support and collaborate with a wider team of technicians, sharing knowledge and contributing to a high-performing service culture.
Key Responsibilities:
  * Deliver technical support within SLA timeframes
  * Diagnose and resolve faults efficiently
  * Perform routine maintenance, updates, and modifications
  * Assist with equipment installations
  * Understand and adhere to SLAs for assigned accounts
  * Carry out basic fault finding across managed print solutions
  * Provide cover for colleagues during absence or peak periods
  * Log service calls accurately and promptly
  * Report recurring faults to enable proactive resolution
  * Share technical expertise with team members
  * Build and maintain strong relationships with key accounts
  * Manage boot stock and site stock levels effectively
  * Attend product training courses to maintain technical proficiency
👤 Ideal Candidate Profile:
  * Proven experience in field-based technical support within the MFD/photocopier/print sector
  * Logical problem-solving skills with a focus on fast, accurate fault resolution
  * Strong communication and interpersonal skills to deliver first-class customer service
📩 How to Apply:
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Looking for your next career move? Join a top company hiring Photocopier Field Service Engineer job near me in North West! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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