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Photocopier Field Service Engineer

Job Posted: a month ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Leeds

Expire in: 12 hours

Job Description

Photocopier Field Service Engineer
 Location: Yorkshire
  
 Looking to take the next step in your print engineering career with a respected, well‑established print provider? This is a fantastic opportunity to join a reputable dealer supporting a loyal portfolio of clients across locations within Yorkshire.
 Your technical expertise will play a key role in delivering exceptional service, maintaining high-performing devices, and ensuring customers receive a first‑class experience every time.

Role
  
 As a Field Service Engineer, you'll provide professional, efficient support across a range of MFDs and photocopiers. You'll be responsible for diagnosing faults, carrying out routine maintenance, and ensuring equipment is performing at its best.
 Working both independently and as part of a collaborative engineering team, you'll contribute to a strong service culture built on reliability, communication, and technical excellence.
  
 Responsibilities 
  
Deliver on-site technical support within agreed SLA timeframes 
Diagnose and resolve faults quickly and accurately 
Carry out routine maintenance, updates, and modifications 
Support equipment installations and configuration 
Understand and adhere to SLAs for assigned accounts 
Perform basic fault finding across managed print solutions 
Provide cover for colleagues during absence or peak periods 
Log service calls accurately and promptly 
Report recurring issues to support proactive resolution 
Share technical knowledge with colleagues to support continuous improvement 
Build and maintain strong relationships with key customer accounts 
Manage boot stock and site stock levels effectively 
Attend manufacturer training to maintain and develop technical skills   
  
 Candidate 
  
Proven experience in field‑based technical support within the MFD/photocopier/print sector 
Strong logical fault‑finding and problem‑solving skills 
Excellent communication and customer‑facing ability 
Confident working independently while contributing to a high‑performing team 
A proactive, organised approach with a commitment to delivering outstanding service   
 Package & Benefits
  
Salary up to £35,000 
25 days holiday + bank holidays 
Company Car Hybrid & Fuel Card 
Pension Scheme   
 How to Apply
  
 Click the apply link below to submit your CV for immediate consideration.
  
 If you are currently seeking a print engineering role, you can also send your CV directly or call (phone number removed) (url removed) for a confidential chat.
 CV Bay Ltd are a UK‑based Engineering recruitment specialist with dedicated teams supporting the Print, MFD, and wider Field Service Engineering sectors.
  
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