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Photocopier Field Service Engineer
Job Posted: 11 hours ago
Salary: £ 30,000 - 31,000 / Annum
Job Type: Permanent
Location: Durham, County Durham
Expire in: a month
Job Description
Role : Photocopier Field Service Engineer Location: North East
Are you a skilled Field Service Engineer with experience in managed print and photocopier solutions? Join a premium provider of IT, communications, and managed document services, where your technical expertise and customer-first approach will be highly valued.
The Role
As a Field Service Engineer, you'll deliver professional, efficient technical support to a range of clients, ensuring high levels of customer satisfaction. You'll also collaborate with a team of technicians, sharing knowledge and supporting service excellence across the region.
Key Responsibilities
Provide technical support within SLA timeframes
Diagnose and resolve faults effectively
Perform routine maintenance, updates, and modifications
Assist with installations and solution rollouts
Maintain full understanding of SLAs and ensure compliance
Conduct basic fault finding across deployed solutions
Support colleagues during absences or peak periods
Accurately log service calls and updates
Identify and report recurring faults for proactive resolution
Share technical knowledge with team members
Build strong relationships with key client stakeholders
Manage boot stock and site inventory efficiently
Attend product training to maintain technical proficiency
Support escalated incidents and customer issues as needed
The Candidate
Proven experience in field technical support within the MFP/photocopier/print sector
Strong problem-solving skills and logical thinking
Excellent communication and interpersonal abilities
Customer-focused with a proactive attitudePackage
Up to 31k + bonus
25 days holiday
car / phone / laptop
Pension
Full training
? How to Apply
To apply, please follow the link on this page or send your CV to .
For more information about this vacancy or other opportunities, contact Nikki Foxall on (phone number removed)Before You Apply
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Looking for your next career move? Join a top company hiring Photocopier Field Service Engineer job near me in Durham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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