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Photocopier Field Service Engineer - South Yorkshire

Job Posted: 18 days ago

Salary: £ 29,000 - 33,000 / Annum
Job Type: Permanent
Location: Barnsley

Expire in: 9 days

Job Description

Photocopier Field Service Engineer
 Location: South Yorkshire 
  
 Looking to make your mark with a top‑tier technology and document solutions provider? This is an excellent opportunity to join a respected organisation supporting premium clients across the North West. Your expertise as a Field Service Engineer will directly influence service quality, customer satisfaction, and overall client experience.
  
 About the Role
  
 You'll deliver professional, efficient technical support across a range of MFDs and photocopiers, ensuring timely fault resolution and high‑quality maintenance. Working both independently and as part of a wider engineering team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus.

Key Responsibilities
  
Deliver technical support within agreed SLA timeframes 
Diagnose and resolve faults efficiently and accurately 
Perform routine maintenance, updates, and modifications 
Assist with equipment installations and configuration 
Understand and adhere to SLAs for assigned accounts 
Carry out basic fault finding across managed print solutions 
Provide cover for colleagues during absence or peak periods 
Log service calls accurately and promptly 
Report recurring faults to support proactive resolution 
Share technical knowledge with team members 
Build and maintain strong relationships with key accounts 
Manage boot stock and site stock levels effectively 
Attend manufacturer training to maintain technical proficiency   
 Ideal Candidate Profile
  
Proven experience in field‑based technical support within the MFD/photocopier/print sector or someone with transferable skills such as EPOS / ATM / IT Hardware  
Strong logical fault‑finding and problem‑solving skills 
Excellent communication and customer‑facing ability 
Confident working independently while contributing to a high‑performing team   
 Package
  
Salary up to £33,000 
25 days holiday + bank holidays 
Company Car & Fuel Card 
Ability to buy or sell up to 5 days' holiday per year 
Volunteer Day 
Life Assurance (4× base salary) 
Pension Scheme 
Company sick pay 
Employee Assistance Programme 
Coaching and Mentoring opportunities 
Cycle2Work Scheme 
EyeCare support - discounts on glasses and sight tests 
Flu Jab provision 
Eligibility for Costco Membership   
 📩 How to Apply
  
 Please click the apply link below to submit your CV for consideration.
  
 #ENG1
  
 If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat.  Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector

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