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Physio Administrator
Job Posted: 22 days ago
Salary: £ Competitive
Job Type:
Location: Blackpool, Lancashire
Expire in: 5 days
Job Description
Physiotherapy Administrator | Fylde Coast | Part time 30 Hours | Competitive Salary Benefits
Spire Fylde Coast Hospital are looking for a Physio Administrator to join their team on a part time Basis working 30 hours 7.5 hours over 4 days
As Physio Administrator you will ensure the provision and maintenance of an efficient patient administration service within the Physiotherapy department.
Duties and responsibilities
* Provide and maintain an efficient bookings system for all physiotherapy patients using a computerised system (SAP)
* Oversee the accurate completion of all charge sheets within the Physiotherapy department for both outpatients and inpatients and charging for consumables where appropriate
* Organise and manage the Physiotherapy teams Outpatient clinics (to include classes, pre-op assessments etc.)
* Managing the Patient Discharge process and follow up Patient Satisfaction surveys
* Provide general administrative support to the Head of Department and Lead Physiotherapists
* Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
* Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face-to-face meetings, telephone or letter. Ensure an accurate record of the communication is held
* Maintain departmental electronic and manual filing systems accurately
* Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
Who we're looking for
* Good standard of secondary education with demonstrable literacy and numeracy skills
* Excellent interpersonal and communication skills
* Ability to build and maintain effective working relationships, both internally and externally
* Strong focus on delivering and meeting customer expectations
* Confident telephone manner with the ability to communicate with a wide range of customers at all levels
* The ability to work effectively as part of a team
* IT literate and a competent user of the MS Office suite of products
* Able to work under pressure and to tight deadlines, with good organisational skills
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* 'Spire for you' reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
* Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applicationsBefore You Apply
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