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PLANNER - HITCHIN - TEMP UNTIL JUNE - £17PH

Job Posted: 16 days ago

Salary: £ 17 - 17 / Hour
Job Type: Temporary
Location: Hitchin, Hertfordshire

Expire in: 12 days

Job Description

Job Title: Repairs Planner
Location: Hitchin
Salary: £17ph weekly pay
Sector: Social Housing Maintenance
FULLTIME OFFICE BASED 08.00-16.30 MON-FRI

The Role

We are looking for 4 x Temporary Planners to join our team based in Hitchin.

This is a contract role until the end of June, and we are seeking candidates who can start immediately.

Working hours: Monday to Friday, 8:00am - 4:30pm
Location: Office-based, 5 days per weekAs a Planner, you will be responsible for coordinating and managing the schedules of our tradespeople, ensuring operations run smoothly.

This role is ideal for someone with strong customer service and organisational skills.

The Customer

You will be part of one of THE COMPANY's largest Social Housing contracts, Birmingham City Council.

This is an expanding £50m Repairs & Maintenance, Capital Works and Retrofit contract, and the largest social housing contract in Europe.

We are responsible for over 22,500 properties across the Birmingham area, including:

Low-rise properties
Medium-rise properties
A significant number of high-rise blocks

Duties and Responsibilities

Allocate work to tradespeople within agreed timescales
Efficiently resource work by tracking tradespeople's availability and location
Promote and maximise first-time fixes
Monitor and report service delivery issues to senior service controllers
Manage, move, and reschedule jobs to meet service levels and minimise travel time
Produce client reports
Manage appointments and maintain appointment systems

What You Will Need

Essential Criteria

Previous experience in a customer-facing role (e.g. call centre or retail)
Ability to work well under pressure
Strong interpersonal skills and ability to build relationships with trades, colleagues, clients, and managers

Desirable Criteria

Experience in Planning, Customer Service, or Call Centre roles
Experience in social housing repairs and maintenance

Permanent Benefits - IF OFFERED AFTER TEMP BASIS

Competitive salary based on experience + profit-related bonus
25 days annual leave + bank holidays + your birthday off (34 days total)
Sick pay
26 weeks full pay maternity leave
Annual pay reviews
8 weeks full pay paternity leave
Discounted gym memberships (national and local)
Up to £3,000 colleague referral fee
Access to extensive training via in-house Learning Management System
Private healthcare and dental care
Cycle to work scheme
Retail and mobile phone provider discounts

If you have the relevant experience for this PLANNER role, please email your CV to

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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