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Planner/ Scheduler
Job Posted: 13 minutes ago
Salary: £ 28,000 - 28,800 / Annum
Job Type: Permanent
Location: North West London, London
Expire in: a month
Job Description
Job Title: Planner/ Scheduler - Social Housing
Location: North West London
Salary: £28,000
Contract Type: Permanent
Working Hours: Full-Time
About the Role
We are currently seeking a proactive and detail-oriented Planner to join our client's team within the social housing sector. This role is vital in ensuring that maintenance and repairs are scheduled efficiently, with a focus on maximising workforce productivity and delivering high-quality service to residents.
As a Planner, you will be responsible for the coordination of trades operatives, scheduling appointments, and monitoring job progress across a busy and dynamic environment. This is an excellent opportunity for someone with strong organisational skills and a background in housing or repairs scheduling to make a tangible impact within a community-focused organisation.
Key Responsibilities
Schedule and allocate responsive, void, and planned maintenance work to operatives and contractors
Monitor and manage diaries to ensure maximum productivity and compliance with SLAs
Liaise with tenants, operatives, and subcontractors to confirm appointments and resolve scheduling conflicts
Track job progress using the organisation's systems, ensuring updates and notes are recorded accurately
Support the repairs team with administrative tasks and provide exceptional customer service
Work closely with supervisors and managers to ensure the efficient delivery of maintenance services
Proactively flag delays or issues that may impact job completion timescales
Requirements
Proven experience in a similar planning or scheduling role, ideally within social housing, facilities management, or maintenance services
Strong IT skills, particularly in using housing management or scheduling systems
Excellent communication and customer service skills
Ability to work under pressure and manage multiple priorities
A team player with a proactive and solution-focused approach
Understanding of compliance and service standards within the housing sector is desirable
What's on Offer
Competitive salary
Opportunity to work with a reputable and socially responsible organisation
Career development and progression opportunities
Supportive team environment and flexible working arrangements
Apply Today!
If you're a dynamic scheduler or coordinator with a passion for delivering outstanding housing services, we want to hear from you. Submit your CV for more information about this exciting opportunityBefore You Apply
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