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Plumbing Technical Support Advisor

Job Posted: 17 days ago

Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: Birmingham, West Midlands

Expire in: 11 days

Job Description

Your new company 
As a Plumbing Technical Support Advisor, you will join a team of four advisors dedicated to providing expert technical assistance to customers. You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively. 
Your new role 
As a Plumbing Technical Support Advisor, you will join a team of four advisors dedicated to providing expert technical assistance to customers. You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.What you'll need to succeed 
A strong plumbing background is essential; experience with gas systems is highly desirable.No formal qualifications are required, but practical hands-on experience is key.Excellent communication skills and the ability to explain technical information clearly.A customer-focused approach and strong problem-solving skills.Ability to work collaboratively within a team and manage multiple queries efficiently.What you'll get in return 
A competitive salary between £30,000 - £36,000.Free on-site parking.25 days annual leave plus bank holidays.The opportunity to join a supportive team within a well-established and respected business.What you need to do now 

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