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Policy Implementation Manager
Job Posted: 2 days ago
Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: RG21, Basingstoke, Hampshire
Expire in: a month
Job Description
This is an office-based role at our Central Support office in Basingstoke
Hartford Care is going through a period of growth which will see our portfolio of Residential Care and Nursing Homes increase in geographical sites and occupancy.
Due to this expansion, we are looking for an experienced Policy Implementation Manager to lead the rollout and embedding of companywide policies and procedures across all our care Homes. The Policy Implementation Manager will ensure that policies are effectively communicated, understood, and consistently applied at all levels, supporting operational compliance with regulatory standards and best practices.
As part of this role, you will:
* Coordinate the launch of new/revised policies, ensuring full integration into care home operations with a structured framework.
* Promote understanding and adoption of policies through training, briefings, acting as a key contact for queries.
* Track policy adherence via audits, surveys, and visits; collaborate with Compliance to evaluate impact and address implementation barriers.
* Develop clear policy guides and summaries; manage an accessible, up-to-date policy library; ensure regulatory compliance.
* Assist in drafting and reviewing policies to align with best practice, legislation, and operational needs.
* Model professional behavior, foster a respectful workplace culture, and support team collaboration and development.
* Engage in ongoing training and work with teams to enhance processes and service quality.
* Uphold safety procedures, maintain high standards of premises presentation, and minimize environmental impact.
* Achieve objectives from appraisals and reviews; follow all relevant company policies and procedures.
* Maintain integrity, confidentiality, and a high standard of conduct in line with Hartford Care’s values and code of conduct.
* Support a person-centered approach by respecting and valuing residents, their families, and colleagues in all interactions
What do you need?
* Experience in implementing or managing policies within a health or social care setting.
* Strong working knowledge of regulatory frameworks (e.g., CQC Fundamental Standards, Health and Social Care Act H&S at Work Act).
* Excellent project management and organisational skills.
* Ability to communicate complex information clearly to a range of audiences.
* Skilled in staff training, engagement, and change facilitation.
* Comfortable with multi-site operations and regular travel.
* Managing a staff team.
* Full UK driving licence
Why work for us?
* Occupational sick pay
* Free meals on shift in care homes
* Annual pay reviews
* Life Insurance
* Enhanced maternity and paternity pay
* Recruitment referral fee
* Blue Light discounts
* Free DBS Check
* Salary sacrifice schemes
* Access to Wagestream – access to earned wages before payday and schemes to help you save.
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
A full UK driving license and access to a car is essential for this role as you may be required to visit our care homesBefore You Apply
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