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Portfolio Customer Service Advisor
Job Posted: a day ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Contract
Location: West Malling
Expire in: a month
Job Description
Customer Service Advisor
6 Month FTC | £25,0000 | West Malling (Hybrid)
Are you a natural problem solver with a passion for delivering exceptional service? We’re working with a leading organisation in the property sector who are seeking a Customer Service Advisor to join their Portfolio team on a 6-month fixed-term contract.
What you’ll be doing:
Supporting clients throughout the lifecycle of property-related projects, from mapping to post-completion
Handling incoming service queries and providing timely, accurate resolutions
Liaising with clients via phone and email, building strong and professional relationships
Maintaining detailed and accurate project records using internal systems
Working closely with internal teams to ensure service standards are consistently metWhat we’re looking for:
Excellent communication skills – confident over the phone and in writing
Strong attention to detail, especially when managing large or complex projects
A proactive, organised approach and the ability to manage multiple tasks
Someone who thrives in a collaborative, high-performing team
Previous customer service or administration experience would be a plusWhy apply?
£25,000 per annum plus a £2,000 bonus
Enjoy a hybrid working model with flexibility
25 days’ holiday (plus the option to purchase more)
Access to fantastic benefits, including cycle-to-work scheme and career development opportunitiesBefore You Apply
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Looking for your next career move? Join a top company hiring Portfolio Customer Service Advisor job near me in West Malling! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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