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PPD - Print Production Field Service Engineer - Newport

Job Posted: 6 days ago

Salary: £ 37,000 - 38,500 / Annum
Job Type: Permanent
Location: Newport

Expire in: 22 days

Job Description

ROLE : PPD Print Production / MFD Photocopier FSE
 LOCATION : Newport
  
 We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience . We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling
  
 The Role
  
Delivering technical service, maintenance, and repair across Production Print equipment 
Carrying out installations and de‑installations, ensuring all project milestones are met efficiently 
Keeping customers updated on progress and ensuring a positive service experience 
Escalating technical issues promptly 
Identifying opportunities for additional services or revenue while on customer sites 
Building strong customer relationships 
Managing and maintaining vehicle stock   
 The Candidate

Strong technical knowledge of Production Print and/or MFD devices 
Excellent fault‑finding and problem‑solving skills 
Confident using diagnostic tools and reading complex technical instructions 
IT literacy and basic networking capabilities 
Strong communication skills 
Willing to cover weekend and night rota - 1 in 4 / 1 - 6    
 Package

Up to £50,000 (salary + bonus + shift allowance)  
An inclusive, supportive working environment 
Holiday entitlement, volunteering leave, and options to purchase additional holiday 
Flexible retirement planning 
Wellbeing support covering physical, emotional, and financial health 
Company car 
Career development and long‑term learning opportunities 
The chance to grow within a forward‑thinking, future‑focused organisation  If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.  
  
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