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Practice Development & Learning Manager
Job Posted: 7 days ago
Salary: £ 50,000 - 55,000 / Annum
Job Type: Permanent
Location: Norwich
Expire in: 21 days
Job Description
Job Title: Practice Development & Learning Manager
Location: Norwich / Hybrid
Salary: £50,000 - £55,000 + Great Benefits
Type: Full-Time, Permanent
We're thrilled to be supporting a progressive and people-focused organisation on the lookout for a Practice Development & Learning Manager. This role is a unique hybrid of technical expert, educator, and operational change-maker.
If you've spent years in practice but long to shift your focus from numbers to nurturing, this role offers the chance to support a national network of practices by driving operational excellence, championing client success, and shaping learning experiences that empower people at every level.
You'll be the engine behind impactful training programmes, collaborate with external partners and internal teams, and share practical insights that boost profitability, client service, and staff development across a growing network.
What You'll Be Doing:
Designing and delivering training programmes across technical, operational, and software areas
Creating best practice resources, user guides, and support content for a national network
Leading the organisation of technical update days and online learning initiatives
Building relationships with external partners and software providers
Promoting the adoption of tech solutions and better processes across practices
Being a go-to contact for practice support, troubleshooting, and capability uplift
What You'll Bring:
5+ years in accountancy practice (ACA, ACCA, or QBE)
A passion for helping others succeed, whether through training, mentoring, or practical support
Strong communication skills and a natural ability to connect across teams
Some commercial awareness and an appreciation for what makes a practice tick
Experience (or strong interest) in software like Xero, QuickBooks, TaxCalc or similar
Why Apply?
Step away from billable hours and step into a role with genuine purpose
Play a central role in the growth and success of a national professional network
Enjoy a varied and flexible role with a highly collaborative team
Work in a people-first culture that values support, quality, and shared success
Ready to lead, support, and inspire the next generation of practice excellence? Apply now or get in touch with James at (url removed) to arrange a confidential chatBefore You Apply
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