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Practice Manager
Job Posted: a day ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Hastings, East Sussex
Expire in: a month
Job Description
Hours: 30–37.5 hours per week (4 or 5 days)
Location: Local to Hastings
Contract Type: Permanent
Are you an enthusiastic and motivated leader looking to join a friendly and supportive primary care team? A well-established GP practice local to Hastings is seeking an experienced Practice Manager to help lead the organisation, support staff, and drive service improvements for approximately 14,000 patients.
This is a varied and rewarding position, working across two modern sites, supported by an established management team including an Operations Manager, HR & Premises Manager, Data Manager and Finance Lead, alongside highly supportive GP Partners.
Main Duties of the Role
As Practice Manager, you will play a key role in the day-to-day and strategic operation of the practice. Responsibilities include:
Leadership & People Management
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Providing supportive and effective leadership to all staff.
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Ensuring staff wellbeing, conducting appraisals, performance management, and supporting HR processes in collaboration with the HR Manager.
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Workforce planning to ensure appropriate skills and training across the team.
Stakeholder Engagement
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Attending and contributing to meetings with the PCN, ICB, PPG, and other local stakeholders.
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Promoting strong collaborative working relationships across the locality.
Business & Strategic Development
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Identifying opportunities for practice growth and operational improvements.
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Developing and implementing strategic plans in partnership with the clinical team and management colleagues.
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Supporting the preparation of business cases for new services.
Compliance & Governance
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Ensuring CQC compliance and adherence to NHSE contractual requirements.
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Overseeing the significant event and complaints processes.
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Maintaining up-to-date practice policies and procedures.
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Ensuring legal compliance, including employment legislation.
Operational & Financial Management
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Overseeing day-to-day operations to ensure smooth delivery of patient services.
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Working with the Finance Lead and Partners on financial planning and performance.
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Managing payroll (outsourced) and pension processes in partnership with suppliers.
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Exploring opportunities to optimise income and reduce expenditure.
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Ensuring QOF and commissioned service targets are achieved.
Facilities, IT & Safety
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Managing practice IT systems and ensuring DSPT compliance.
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Overseeing estates and facilities, including health and safety and risk assessments.
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Managing contracts and maintenance of equipment and services.
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Supporting practice continuity planning and development projects.
Person Specification
Essential
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Strong literacy and numeracy skills suitable for managing a small to medium-sized business.
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Experience managing multidisciplinary teams.
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Experience in performance management, including appraisals and staff development.
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Proven ability to implement and oversee projects successfully.
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Experience with HR processes, workforce planning, and staff development.
Desirable
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Leadership or management qualification.
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Experience working within a healthcare or primary care environment.
Additional Information
This post requires a Disclosure and Barring Service (DBS) check, as covered by the Rehabilitation of Offenders Act (Exceptions Order) 1975Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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