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Prescription Administrator
Job Posted: a day ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: Leicester
Expire in: a month
Job Description
Job Title: Prescription Administrator
Payrate: £12.21 per hour
Contract Type: Temp to Perm
Location: U3 Peartree Business Park, Desford Lane, Ratby, LE6
Brief Job Description:
Based in a small pharmacy branch office environment
Receiving and sorting deliveries into the warehouse/back room
Handling a high volume of outbound calls to surgeries to request outstanding prescriptions
Managing inbound calls from surgeries regarding prescriptions and orders
Escalating any concerns to the Team Manager (TM) about prescriptions not being issued
Challenging surgeries where discrepancies in prescription receipts arise
Arranging stock collections where prescriptions won’t be issued
Ensuring prescription accuracy (correct product, quantity, and code)
Stopping deliveries if prescriptions are not going to be issued
Raising credits where applicable and coordinating with patients and GPs for clarifications
Working alongside patient advisors to resolve product or quantity queries
Redeeming prescriptions via NHS Smartcard when available
Performing general admin duties including call handling, data entry, and email communication
Ideal Skills and Experience:
Excellent telephone manner and confident communication skills
Strong customer service experience
Ability to work independently and manage tasks effectively
Computer literate – able to use email, enter data, and learn internal systems (training provided)
Good maths skills and high attention to detail
Resilient – must be able to absorb and retain information during an intensive 4-day training period
Willing to attend a trial day before formal training
Hours of Work:
Monday to Friday, 08:00–17:00 (may vary slightly depending on deliveries)
Benefits:
Weekly pay
Full training provided (remote support from other branches)
Opportunity for permanent placement after probation
Supportive team in a small, focused working environment
NHS Smartcard redemption training included
If this role is something that you are looking for, apply now or give our team a call on (phone number removed)
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