Hiring Now: Prevention & Engagement Officer Near You – Apply Today!

Your Next Prevention & Engagement Officer Job Starts Here – Apply Now!

Prevention & Engagement Officer

Job Posted: 13 days ago

Salary: £ 33,335 - 33,335 / Annum
Job Type: Permanent
Location: DE14, Burton upon Trent, Staffordshire

Expire in: 15 days

Job Description

Tenancy Sustainment Officer

About the role

As a Tenancy Sustainment Officer, you will provide flexible, preventative and person-centred support to customers who need ongoing help to sustain their tenancy. Working closely with internal and external agencies, you will work with people with a wide range of needs, including those affected by disability, mental health challenges, learning difficulties or fluctuating capacity.

Key responsibilities

  * Act as a key point of contact for customers who require additional support to maintain their tenancy.

  *  Build positive relationships and maintain regular contact with customers to provide early, preventative support.

  *  Identify risks such as rent arrears, safeguarding concerns, anti-social behaviour or property issues and intervene at an early stage.

  *  Work collaboratively with internal teams and external agencies to coordinate support and improve outcomes for customers.

  * Maintain accurate, confidential records and contribute to a consistent safeguarding approach across the organisation.

What we're looking for

  *  Confidence in working with customers with a range of support needs.

  *  The ability to take a solutions based approach.

  *  Ability to build effective partnerships, and comfortable using sound judgement to resolve issues in a practical and sensitive way.

  *  Awareness of housing, support and safeguarding practice.

  *  Strong verbal and written communication skills.

  *  A compassionate, non-judgemental and solution-focused approach.

  *  Good IT skills and the ability to maintain accurate records.

  *  The ability to build strong partnerships with colleagues, local authorities and specialist services to identify risks early and put the right support in place

  *  A full driving licence and access to a vehicle for business use.

The closing date for applications is 17 June 2026

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Prevention & Engagement Officer job near me in DE14, Burton upon Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!