Expire in: a month
We are partnering with one of our Bath based clients as they look for a Product Owner to take ownership of their D365 CE platform.
Key Responsibilities
Serve as the primary Product Owner for D365 CE/Field Service, ensuring solutions meet the requirements of the business and Product Management teams.
Partner with stakeholders to define and prioritise requirements that support the full product lifecycle—from design and configuration through to manufacturing and service.
Maintain and manage the D365 CE/Field Service product backlog, ensuring transparency, clarity, and alignment with delivery goals.
Collaborate with Sales, Customer Service, Marketing and Service to ensure product data is accurate, consistent, and supports operational, regulatory, and commercial requirements.
Support the implementation and evolution of Commercial and Service Change Management processes in D365.
Serve as the key liaison with third-party vendors to ensure their solutions align with internal architecture, security, and operational needs.
Assess the impact of new features or changes to the D365 suite.
Translate business requirements into actionable user stories, technical specs, and test scenarios.
Actively contribute to agile ceremonies, with a focus on Commercial, Customer Service and Service-related deliverables.
Strategic Planning & Continuous Improvement
Maintain a strategic roadmap for the business and Product Management capabilities within D365.
Monitor upcoming D365 platform releases, advising stakeholders on impacts and opportunities related to the D365.Skills & Experience Required
Experience working with ERP systems, digital projects, or business systems in product-focused industries.
Hands-on knowledge of Microsoft Dynamics 365 CE, specifically Sales, Customer Service, and Field Service.
Good understanding of commercial processes and how to manage product lifecycles.
Experience working in agile environments and using tools like Azure DevOps to manage backlogs.
Ability to balance strategic thinking with hands-on detail execution. If this matches your skillset then send your CV for our careful considerationDo not include the following in your job application, CV, or cover letter:
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