Hiring Now: Product Specialist Engineer Near You – Apply Today!

Your Next Product Specialist Engineer Job Starts Here – Apply Now!

Product Specialist Engineer

Job Posted: 10 hours ago

  • Salary: £ 52,170 - 52,170 / Annum

    Job Type: Permanent

  • Location: Haywards Heath, Crawley, East Grinstead, Brighton

Expire in: a month

Job Description

The Company:  A market leading diagnostics company.  Global business  A progressive, high-tech healthcare business.  Invest in their staff.  Offer career progression opportunities.  The Role of the Product Specialist Engineer  Office Based (Sussex) 2 days per week, working from home 3 days per week.  The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee training.   The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden. You will excel in the art of troubleshooting and pride yourself in providing excellent customer service  As part of your Customer Support role, you will focus on:  Remotely providing a solution focus to Hardware problem resolution to customers  Providing remote support to field employees in the region;  Ensuring proper complaint handling and documentation in compliance with their Quality System. Ensuring customer satisfaction in coordination with Field Teams and Sales Managers. Completing special projects.  Being involved in Complaint Review, Analysis and Trending processes based on performance metrics. Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.  There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centres. Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.  Benefits of the Product Specialist Engineer  £52,170 basic salary with some flex potentially depending on experience  Bonus 12% of Salary Group Income Protection Employee Assistance Programme Pension Life Assurance Benefit Funding  The Ideal Person for the Customer Support Engineer  Must be a time served field engineer looking to come off the road and tools and work in a remote support role  Must have an engineering qualification, Bsc or HNC or equivalent  Ideally you will have clinical pathology diagnostics experience  Will look at other complex medical equipment such as MRI systems  You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge  A logical and process-driven mindset driven & ability to manage personal time  Disciplined to deliver service support in line with service KPIs  Quick learnerwith innovative and continual improvement mind-set  Proven track record of troubleshooting experience  Knowledge of Customer Relationship Management  If you think the role of Product Specialist Engineer is for you, apply now!  Consultant: David Gray  Email: (url removed)  Tel no. (phone number removed)  Candidates must be eligible to work and live in the UK.  About On Target  At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally

Before You Apply

Do not include the following in your job application, CV, or cover letter:

  • Bank details.
  • National Insurance number.
  • Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Product Specialist Engineer job near me in Haywards Heath, Crawley, East Grinstead, Brighton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

Share This Job

© Vita CV: Registered in England and Wales (16187919).