Hiring Now: Product Support Manager Near You – Apply Today!
Your Next Product Support Manager Job Starts Here – Apply Now!
Product Support Manager
Job Posted: an hour ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Poole
Expire in: a month
Job Description
Product Support Manager | Poole | Office-based (with flexibility) | £45,000
Are you a technically astute leader looking for that next step in your professional career? Rubicon are exclusively partnering with a rapidly growing , innovative sport technology business who are looking for an ambitious Product Support Manager to serve as the critical link across multiple teams inlcuding tecnical support, engineering and design.
As Product Support Manager, you will benefit from:
Autonomy to lead the full product lifecycle of cutting-edge embedded systems
A collaborative environment working across engineering, operations, and commercial teams
Exposure to global clients and elite sports organisations
Opportunities to travel and represent the company at innovation forums
A flexible working model with out-of-hours support rotation
Influence over product strategy, roadmaps, and continuous improvement
As Product Support Manager, your responsibilities will include:
Leading the lifecycle of hardware-software products, from ideation to field support
Acting as the primary escalation point for technical issues
Managing the global technical support framework and ticketing system (Jira)
Coordinating cross-functional teams to ensure product performance and reliability
Overseeing documentation, diagnostics, and commissioning processes
Driving product improvements through customer feedback and performance data
As Product Support Manager, your experience will include:
Previous experience within a technical support for integrated hardware-software products
Background in embedded systems, electronics, or related fields would be desirable
Experience managing support processes, triage systems, and escalation protocols
Familiarity with platforms such as Arduino, Raspberry Pi, Qt, and Linux
Excellent communication and stakeholder management skills
If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Ellie for more informationBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Product Support Manager job near me in Poole! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).