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Program Coordinator
Job Posted: a day ago
Salary: £ Competitive
Job Type: Contract
Location: Basildon, Essex
Expire in: a month
Job Description
Are you a detail-oriented project manager with a passion for safety, compliance, and customer satisfaction? We're looking for a Recall Program Coordinator to join our dynamic team in Dunton for a 7-month contract. This high-profile role is critical in launching and managing Field Service Actions across Europe.
Key Responsibilities:
* Develop cost-effective dealer repair strategies for vehicle concerns.
* Create and manage Dealer Bulletins, Service Instructions, and Customer Letters.
* Set up affected vehicle populations in PTS, GRID, and GCAMP systems.
* Collaborate closely with the Office of General Counsel and translation agencies.
* Liaise with Market Surveillance Authorities and regulatory bodies across Europe.
* Coordinate with National Sales Companies, Global Offices, and Supply Chain Management.
* Work with Public Affairs, Customer Experience Teams, and Customer Contact Centres.
* Participate in the Government Enquiry Review Committee and Critical Concern Review Group.
* Provide recall status updates and present to senior management teams.
* Manage customer letter distribution through mailing agencies.
* Ensure compliance with audit requirements and maintain accurate departmental records.
Skills & Experience Required:
* Proven experience coordinating recalls or service programs.
* Strong interpersonal and communication skills.
* Proficiency in Microsoft Excel, Word, and PowerPoint.
* Excellent analytical and multitasking abilities.
* Ability to manage multiple programs under pressure and tight deadlines.
Ready to make a difference? Apply now and help shape the future of vehicle safety and customer careBefore You Apply
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Looking for your next career move? Join a top company hiring Program Coordinator job near me in Basildon, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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