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Programme Lead (AI Automation Delivery - Domain Driven design)
Job Posted: 3 days ago
Salary: £ Competitive
Job Type: Contract
Location: West Drayton, London
Expire in: 25 days
Job Description
Programme Lead (AI Automation Delivery/ domain-driven design) - 6 months+ on going contract - 3 days on site near Heathrow - inside ir35
Overview
Our client is seeking an experienced Programme Lead to spearhead and take accountability for the ITT (I Transform Transformation) initiative. This strategic programme aims to revolutionise our Transform team through the systematic application of artificial intelligence and automation technologies. The successful candidate will lead the design and implementation of a future state operating model that materially increases cost-effectiveness across all Transform directorates, and will ensure Transform exemplifies an "AI First" culture and mindset.
The role will work very closely with the established Transform AI Team who will provide critical capabilities covering analysis and automation / AI delivery.
Key AccountabilitiesStrategic Leadership & Governance
Define and maintain the programme vision, objectives, and success metrics
Establish governance structures and reporting mechanisms
Develop and manage the programme roadmap, ensuring coordination across all Transform directoratesOperating Model Design
Lead comprehensive analysis of current processes, roles, and "jobs to be done" across Transform
[With the Transform AI Team] Design and validate the future state operating model incorporating AI and automation capabilities
Create the associated organisation and role design and skills uplift initiative(s) to optimise human and AI collaboration and ensure colleagues have the required skills to enact and continuously improve the new operating modelAI & Automation Planning
[With the Transform AI Team] Develop and prioritise the backlog of AI automations, and agents required for transformation
[With the Transform AI Team] Identify any additional specialist AI tools and capabilities required
Define clear requirements and benefits for each AI / automation initiativeChange Management & Implementation
Design and execute comprehensive change management strategies to ensure adoption
Lead stakeholder engagement across all levels of the organisation
Develop and implement upskilling programmes in partnership with the Transform AI Team
Create mechanisms to embed new ways of working and make changes "sticky"Programme Delivery
Manage programme budget, timeline, and resources effectively
Identify and mitigate risks, resolving issues that could impact programme success
Coordinate multiple workstreams and ensure integrated delivery
Track and report on benefits realisation and ROIKey Skills & ExperienceEssential Experience
Significant experience leading large-scale transformation programmes, preferably involving AI/automation and in FTSE100 or similar environments
Proven track record of operating model transformation in complex organisations
Demonstrable experience in workforce transformation and organisational design
Strong background in change management with evidence of successful adoption of new technologies
Experience working with AI and automation technologies in an enterprise contextTechnical & Analytical Skills
Deep understanding of process analysis, mapping, and optimisation methodologies
Knowledge of AI capabilities, limitations, and implementation considerationsLeadership & Interpersonal Skills
Exceptional stakeholder management skills with ability to influence at C-suite level
Strong leadership presence with ability to inspire and motivate cross-functional teams
Excellent communication skills, both written and verbal
Collaborative approach with proven ability to work effectively with technical and business teams
Cultural sensitivity and experience working in international environmentsPreferred Qualifications
Professional certifications in programme management (MSP, PgMP) or change management
Experience in aviation, transportation, or similar regulated industries
Knowledge of lean, agile, or other continuous improvement methodologies
Previous interim or consulting experience in similar transformation roles
This is an exceptional opportunity for a transformation leader to make a lasting impact on one of the world's leading airline groups. The role offers the chance to be at the forefront of AI-driven organisational transformation while working with a talented team committed to innovation and excellence.
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