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Programme Manager – ServiceNow Implementation

Job Posted: 12 days ago

Salary: £ 500 - 600 / Day
Job Type: Contract
Location: Southampton, Hampshire

Expire in: 16 days

Job Description

A well-known HE organisation at the start of a ServiceNow implementation is seeking a Programme Manager to provide leadership, structure and delivery assurance from the outset.

This role is critical in setting strong foundations for future phases.

Key Responsibilities

  * Lead Wave 1 delivery of a ServiceNow implementation programme.

  * Establish programme governance, delivery cadence and controls.

  * Coordinate multiple workstreams including platform configuration, integrations and service design.

  * Manage delivery partners and internal stakeholders.

  * Ensure early‑phase risks, dependencies and design decisions are well managed.

  * Support transition planning into subsequent implementation waves.

Skills & Experience

  * Strong and recent HE experience is advantageous

  * Demonstrable experience leading ServiceNow or enterprise ITSM platform implementations.

  * Strong programme governance and early‑phase delivery capability.

  * Experience setting up delivery structures for multi‑wave programmes.

  * Confident working with technical and non‑technical stakeholders

Before You Apply

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Bank details.
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Date of birth.

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